Overview

Eredame values your trust. We’re committed to protecting your personal information and maintaining your privacy whenever you interact with us, whether through our website, mobile applications (“Websites/Apps”), in-store experiences, or via email, phone, or other communication channels (“Other Channels”). This Privacy Policy explains how we collect, use, store, and protect your data. It forms part of our overall Terms of Use.

Your Consent

By accessing our Websites/Apps or communicating with Eredame through any of the Other Channels, you consent to the collection, use, transfer, processing, and storage of your personal information as described in this Privacy Policy. If you do not agree with any part of this policy, we recommend you contact us at support@eredame.com before continuing to use our services.

Information We Collect

We may collect the following types of personal information when you engage with us:

• Basic Details: Name, email, phone number, delivery address
  
• Account Information: Login credentials, preferences, purchase history
  
• Device and Technical Data: IP address, browser type, operating system, referring URLs
  
• Social Media Logins: If you use Facebook, Google, or other social accounts to log in, we may access your basic public profile, email address, and login ID.
  

This information helps us personalize your experience, process transactions, improve services, and keep you informed.

Use of Your Information

We use your personal information for purposes such as:

• Processing your orders and payments
  
• Providing order updates, delivery tracking, and customer support
  
• Personalizing your shopping experience
  
• Sending promotional offers (only if you opt-in)
  
• Improving our products, services, and website performance
  
• Complying with legal obligations
  

Who We Share Information With

We never sell your personal data. However, we may share necessary information with:

• Logistics and payment providers for order fulfillment
  
• Our business affiliates or partners offering services via our platform (e.g., stylists, delivery agents)
  
• Third-party service providers (like analytics tools) who support our operations
  
• Authorities or regulators where required by law
  
• New business owners, in case of a merger or acquisition
  

We ensure all parties uphold appropriate privacy and security standards.

Cookies

Eredame uses cookies to enhance your browsing experience. These small data files help us:

• Recognize repeat visitors
  
• Store items in your shopping cart
  
• Analyze site traffic and usage
  
• Personalize product recommendations and content
  

You can adjust your browser settings to refuse or alert you when cookies are used. However, some site features may not function properly without them.

Security Measures

We store all personal data on secure servers and implement strict technical and organizational safeguards to protect against unauthorized access, alteration, or disclosure. While no digital system is 100% secure, we are committed to doing everything reasonably possible to protect your information.

Your Rights

Depending on your location, you may have the right to:

• Access the personal data we hold about you
  
• Correct or update inaccurate information
  
• Request deletion of your data
  
• Restrict or object to our use of your data
  
• Withdraw consent at any time
  

To exercise any of these rights, please email support@eredame.com. We may need to verify your identity before processing your request.

Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined above, or as required by law. Once no longer needed, your data will be securely deleted.

International Transfers

Your information may be transferred and stored in countries outside your place of residence, including the European Economic Area (EEA). In such cases, we ensure adequate data protection through contractual safeguards or recognized legal frameworks.

Social Media Data

When you log in or interact with Eredame through platforms like Facebook or Google:

• We collect your name, email, and profile picture for account setup and profile display
  
• Your social media ID is stored to manage login authentication
  
• We do not store your image on our servers
  
• You may request the deletion of this data at any time by contacting our support team
  

Third-Party Links

Our Websites/Apps may link to third-party websites. Eredame is not responsible for their privacy practices. We encourage you to review their policies separately before submitting personal information.

Policy Updates

We may update this Privacy Policy from time to time as we grow or adjust services. Any changes will be posted on this page with a new effective date. Your continued use of our services constitutes your acceptance of these changes.

Limitation of Liability

Eredame, its partners, employees, or affiliates are not liable for any direct or indirect damages arising from unauthorized access, data loss, or misuse beyond our reasonable control.

Governing Law

This Privacy Policy is governed by the laws of the United Arab Emirates (UAE), or the relevant jurisdiction where your data is first registered with Eredame. Any disputes will be resolved under the applicable local laws.

Contact Us

For questions, concerns, or data requests, please contact:

Email: support@eredame.com
Address: [Insert Your Business Address]
Phone: [Insert Contact Number]